Privacy Policy
High Caliber Roofing, LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
We may collect personal information that you provide to us directly when you:
- Contact us for inquiries, quotes, or services, including your name, email address, phone number, and physical address.
- Submit information through forms on our website or during consultations.
- Engage in transactions with us, such as payments or financing applications.
- Interact with us through social media platforms or other communication channels.
Additionally, we may automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior.
Use of Information
We use the information we collect for various purposes, including:
- Providing and delivering our services, including roof installations, repairs, inspections, and insurance claim assistance.
- Communicating with you, responding to inquiries, and providing customer support.
- Processing transactions and managing accounts.
- Sending promotional materials, updates, and newsletters with your consent.
- Improving our website, services, and customer experience.
- Complying with legal obligations.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary for the following purposes:
- Service Providers: We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.
- Legal Compliance: We may disclose information when required by law, court order, or other governmental authority.
- Business Transfers: Information may be transferred as part of a business transaction, such as a merger, acquisition, or sale of assets.
Security of Information
We implement appropriate technical and organizational measures to protect the security and confidentiality of your information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Choices and Rights
You have the right to:
- Access and update your personal information.
- Opt-out of receiving marketing communications.
- Request deletion of your personal information, subject to legal obligations.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to remove it.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- High Caliber Roofing, LLC
- Phone: (904) 510-4867
- Email: Brendon@highcaliberroofing.net
1. Information Collection:
We may collect personal information, such as names, contact details, and location data, when voluntarily provided by users. Additionally, we may gather non-personal information, such as browser details and IP addresses, to enhance user experience and analyze website traffic.
2. Use of Information:
The information collected is utilized for various purposes, including:
Service Delivery: To provide the requested services, such as contacting users in response to inquiries or processing service requests.
Improvement of Services: To enhance and personalize user experiences, ensuring our services meet user expectations.
Communication: To update users on services, promotions, or respond to inquiries.
Analytics: To analyze website usage patterns, identify areas for improvement, and enhance our overall service.
3. Information Sharing:
We do not sell or rent personal information to third parties. However, we may share information under the following circumstances:
Service Providers: We may engage third-party service providers to facilitate services or assist in analysis. These providers are obligated to maintain the confidentiality and security of the information.
Legal Compliance: We may disclose information if required to comply with legal obligations or protect our rights and interests.
4. Cookies:
Our website may use cookies to enhance user experience. Users can control cookie preferences through their browser settings. However, disabling cookies may affect the functionality of certain website features.
5. Security Measures:
We implement industry-standard security measures to protect user information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Third-Party Links:
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. Users are encouraged to review the privacy policies of such websites.
7. Consent:
By using our website or services, users consent to the terms outlined in this Privacy Policy.
8. Changes to Privacy Policy:
Oso Softwash reserves the right to update this Privacy Policy at any time. Users are encouraged to review this policy periodically for any changes. Continued use of our services after such modifications constitutes acceptance of the updated policy.
9. User Control:
Users have the right to access, modify, or delete their personal information. Requests can be submitted to our designated contact email: info@ososoftwash.com.
10. Children’s Privacy:
Our services are not directed at individuals under the age of 13. We do not knowingly collect or maintain information from children under this age. If we become aware of such data, it will be promptly deleted.
Contact Information:
For any privacy-related inquiries or concerns, please contact us at info@ososoftwash.com.